Terms of sale

Only the French version of the terms of sale is legally binding; this translation is provided for information.

1. Seller

These terms govern sales made on this site between Vincent Lietaer EI, trading as Rallypac, 11 Lotissement Savy Larigaldi - 46090 Pradines, SIRET 94099515200011, contact: contact@rallypacmod.fr (hereinafter "the Seller"), and any person making a purchase (hereinafter "the Customer").

2. Products

The products offered (RallypacMOD, RallypacMOD+) are described on the home page. Call/SMS notification and Google Maps / Waze guidance display features require an Android phone. The timers, danger-zone detection, fuel station search and tyre pressure display (TPMS, accessory sold separately: €49) are reserved for the RallypacMOD+, which requires a SIM card, not supplied, for its 4G features. A RallypacMOD cannot later be converted into a RallypacMOD+.

The danger-zone detection feature relies on an embedded database, provided as a driving aid. It does not relieve the driver of the duty to obey road signs and speed limits, nor the regulations of the country in which they are driving.

The product mounts on the steering column of certain vehicles (see the list of compatible vehicles on the home page). It is the Customer's responsibility to check that their vehicle is compatible before ordering, contacting the Seller if necessary.

3. Prices

Prices include all taxes. They are set in euros; depending on the Customer's country, they may be shown for information in US dollars, pounds sterling, Swiss francs, Canadian dollars or Australian dollars, based on the exchange rate published by the European Central Bank. Payment is always charged in euros: any conversion into the Customer's currency is made by the Customer's bank, under its own terms. VAT not applicable, art. 293 B of the French Tax Code. The applicable price is the one displayed when the order is placed; launch prices are valid until the date shown on the site or while stocks last. Shipping costs, calculated by destination country, are shown before payment. For deliveries outside the European Union, any customs duties and import taxes are borne by the Customer.

4. Ordering and payment

The Customer selects their product, enters their contact and delivery details, accepts these terms and then pays by bank card through the secure provider Stripe. The sale is concluded when payment is confirmed; a confirmation e-mail with the invoice is then sent to the Customer.

5. Delivery

Products are delivered worldwide to the address given when ordering. Indicative delivery times are shown when ordering, depending on the destination; failing that, delivery takes place no later than 30 days after the order. A tracking number is sent by e-mail upon shipment. The risk of loss or damage passes to the Customer when the Customer takes physical possession of the product. If a parcel arrives damaged, the Customer should note reservations with the carrier and contact the Seller.

6. Right of withdrawal

In accordance with articles L221-18 et seq. of the French Consumer Code, a consumer Customer has 14 days from receipt of the product to exercise their right of withdrawal without having to give a reason. They notify their decision by e-mail to contact@rallypacmod.fr stating their order number, then return the complete product in its packaging within 14 days of that notification. Return costs are borne by the Customer. The refund, including the initial shipping costs (based on the standard delivery method), is made within 14 days of the notification, and the Seller may defer it until the product has been received.

The Customer is only liable for any loss in value of the product resulting from handling beyond what is necessary to establish its nature, characteristics and functioning. To withdraw, the Customer may use the following model, although this is not compulsory: “To Vincent Lietaer EI, 11 Lotissement Savy Larigaldi - 46090 Pradines, contact@rallypacmod.fr: I hereby give notice that I withdraw from my contract for the sale of the following goods: [product], ordered on [date] and received on [date], order no. [number]. Name and address of the consumer: [ ]. Date and signature (only if sent on paper).”

7. Warranties

Products are guaranteed for 2 years from delivery. They also benefit from the legal guarantee of conformity (articles L217-3 et seq. of the French Consumer Code) and the guarantee against hidden defects (articles 1641 et seq. of the French Civil Code). The warranty does not cover damage resulting from improper installation, modification of the product or abnormal use.

Legal guarantee of conformity (French Consumer Code, articles L217-1 to L217-32): for two years from delivery, the consumer may have a lack of conformity remedied; during this period, the consumer only has to prove that the defect exists, not when it appeared. The consumer is entitled to repair or replacement of the product free of charge and without major inconvenience within thirty days of the request; failing that, or if the defect is serious enough, to a price reduction or to termination of the contract with a full refund against return of the product (except for a minor defect). Any period during which the product is out of use for repair or replacement suspends the remaining guarantee period. The consumer also benefits from the legal guarantee against hidden defects (French Civil Code, articles 1641 to 1649) for two years from discovery of the defect, giving the right to a price reduction or to a full refund against return of the product.

8. Personal data

Data collected when ordering is used only to process and deliver the order, issue the invoice and provide after-sales service. See the Legal notice & privacy page.